Senior Manager - Marketplace Business Development
Company: SYSCO
Location: Houston
Posted on: May 7, 2024
Job Description:
Company: -US6469 Sysco Payroll, Division of Sysco Resources
Services, LLCZip Code:77077Minimum Level of Education:Bachelor's
DegreeMinimum Years of Experience:5 YearsEmployment Type:Full
TimeTravel Percentage: -Up to 25%COMPENSATION INFORMATION:The pay
range provided is not indicative of Sysco's actual pay range but is
merely algorithmic and provided for generalized comparison. -
Factors that may be used to determine rate of pay include specific
skills, work location, work experience and other individualized
factorsJob Summary:This position is responsible for leading the
third-party seller research, acquisition and onboarding functions
for the digital / e-commerce function in the organization, with the
expectation of developing best in class practices to achieve
business goals (including developing a diverse set of suppliers
nationally and a relevant set of product assortment to drive new
business and penetration of existing business) while enabling an
optimal seller experience.A successful candidate will own the
acquisition approach, processes and materials and drive execution
of onboarding operations for new sellers, while working with
cross-functional teams to ensure onboarding requirements are met.
Additionally, candidate will be expected to directly engage the
sellers in the foodservice sector and continue engaging them to
create win-win opportunities for Sysco and sellers growing sales on
Sysco marketplace.Duties and Responsibilities:
- Identify prospective sellers that align with the organization's
product assortment and merchandising strategy and are in-line with
customer segment needs and trends.
- Conduct outreach with sellers through business development best
practices to manage the closing, onboarding, and lifecycle of the
seller
- Analyze and evaluate seller product assortment, geographic
reach, NPS scores / customer feedback to drive prioritization of
seller onboarding.
- Develop an approach to create product awareness with customers
and monetize sellers via advertisements and tactics to create
additional revenue streams
- Design seller requirements and policies related to negotiations
(T&Cs), onboarding, fulfillment, seller services and
performance by conducting benchmark research and understanding
sellers profiles
- Develop programs to ensure compliance and mitigate risks and
launch enforcement tactics targeting problems related to high
cancellation, late shipment, low quality seller services, and
tiering of sellers to ensure good purchasing experiences for
customers while balancing the seller experience and support
required
- Collaborate with other functional areas, including
merchandising, tax, and customer service, to develop and execute
successful seller and product onboarding based on functional
requirements
- Build and maintain strong relationships with key sellers to
enable optimized communication, tracking, and modifications as
needed
- Design mechanisms to track, report, and monitor seller
performance and health on a weekly basis
- Stay up-to-date with ecommerce industry trends and best
practices, incorporating them into seller onboarding and management
strategies.Education Required:Bachelor's degree in Business,
Economics or related fieldEducation Preferred:MBA (preferred but
not required)Experience Required:
- Experience with of digital marketplaces, including key trends,
challenges, and opportunities
- Proven ability to build and maintain strong relationships with
key stakeholders (sellers, internal functions, etc.)
- 5+ years of total experience
- Demonstrated success in strategic and operational roles within
marketplace supplier acquisition and onboarding, merchandising /
expanding product assortment, vendor identification and management,
sales and business development
- Experience in business development roles on digital
marketplaces / platforms and managing supplier experience
- Strong leadership, communication, and interpersonal skills
- Understanding of system architecture / technology
infrastructure to successfully deliver a digital marketplace
- Willingness to travel as needed to attend events for seller
identification and scopingExperience Preferred:Leadership position
in marketplace strategy and operations, merchandising, sourcing,
procurementTechnical Skills and Abilities:
- Strong knowledge of ecommerce platforms, seller onboarding
processes, and seller management best practices.
- Demonstrated success in building relationships with third party
sellers, providing excellent customer service, and driving revenue
growth.
- Demonstrated experience with merchandising, expanding product
assortment, business development / sales, vendor management
- Excellent analytical skills with the ability to analyze data
and make data-driven decisions.
- Strong communication skills, with the ability to effectively
communicate with internal and external stakeholders
- Focus on execution and ability to drive outcomes
- Ability to work in a fast-paced environment and manage multiple
projects simultaneously.
- Highly organized, detail-oriented, and able to prioritize tasks
effectively. Experience with project management tools and software
(good to have)Physical Demands:Reasonable accommodations will be
made to enable individuals with disabilities to perform the
essential functions of this job.Travel Requirements:10-20%Work
Environment:GSC BasedBENEFITS INFORMATION:For information on
Sysco's Benefits, please visit
https://SyscoBenefits.comOVERVIEW:Sysco is the global leader in
foodservice distribution. With over 71,000 colleagues and a fleet
of over 13,000 vehicles, Sysco operates approximately 333
distribution facilities worldwide and serves more than 700,000
customer locations.We offer our colleagues the opportunity to grow
personally and professionally, to contribute to the success of a
dynamic organization, and to serve others in a manner that exceeds
their expectations. We're looking for talented, hard-working
individuals to join our team. Come grow with us and let us show you
why Sysco is at the heart of food and service.AFFIRMATIVE ACTION
STATEMENT:Applicants must be currently authorized to work in the
United States.We are proud to be an Equal Opportunity and
Affirmative Action employer, and consider qualified applicants
without regard to race, color, creed, religion, ancestry, national
origin, sex, sexual orientation, gender identity, age, disability,
veteran status or any other protected factor under federal, state
or local law.This opportunity -is available through Sysco
Corporation, its subsidiaries and affiliates.
Keywords: SYSCO, Conroe , Senior Manager - Marketplace Business Development, Executive , Houston, Texas
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