Office Lead

Company: Catholic Health Initiatives
Location: Conroe
Posted on: May 16, 2022

Job Description:

**Office Lead**

Baylor St. Luke's Medical GroupConroe, Texas

**Requisition ID** 2022-218838 **Employment Type** Full Time **Department** Multispecialty Clinic **Hours/Pay Period** 80 **Shift** Day **Weekly Schedule** Monday - Friday 8am to 5pm **Remote** No **Category** Administrative / Clerical / Customer Service

**Overview**

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

**Responsibilities**

Under general supervision, the Office Lead will provide administrative and clerical support for clinic operations; coordinate clinic functions and special projects, learning all aspects of clinic operations.

1. Manage clinic staff on day-to-day operation.

2. Assist in identifying and providing guidance in resolving operational issues.

3. Efficiently direct patient flow throughout the clinic.

4. Coordinate general front office activities including but not limited to; registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties.

5. Assist the Practice Manager to ensure appropriate staffing coverage at all times.

6. Assist the Practice Manager with the new hire or reoccurring training processes.

7. Assist the Practice Manager to facilitate training of new hires and other training initiatives.

8. Provide direction and support to clinical staff as requested.

9. Perform other duties as assigned.

**Qualifications**

**_Education and Licensure_**

High school diploma or equivalent required.

**_Minimum Experience_**

2 years related experience in a front or back office clinic setting preferred.

**_Minimum Knowledge, Skills, and Abilities_**

* Ability to perform multiple tasks in one setting.

* Ability to work both independently and as a team.

* Ability to effectively verbal and written communication skills to staff, patients, vendors and other contacts.

* Demonstrate positive professional customer service in all patient, staff, and visitor contacts.

* Demonstrate the skill of patient confidentiality while handling all patient personal health information and records.

* Demonstrate working knowledge of health care administration concepts.

* Demonstrate proficiency in Microsoft Office software.

* Possess a strong work ethic and a high level of professionalism.

* A team player who handles multiple projects simultaneously in a fast paced environment.

DISCLOSURE STATEMENT:

The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered a detailed description of all work requirements that may be inherent in position.

**Equal Opportunity**

CommonSpirit Health is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)

CommonSpirit Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health participates in E-Verify.

Keywords: Catholic Health Initiatives, Conroe , Office Lead, Administration, Clerical , Conroe, Texas