Customer Relations Representative - State Farm Agent Team Member
Company: Daniela Pratt - State Farm Agent
Location: Conroe
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Benefits: Bonus based on
performance Competitive salary Flexible schedule Opportunity for
advancement Paid time off Training & development ABOUT OUR AGENCY:
With 13 years of experience as a State Farm agent and a total of 20
years with the company, Daniela leads a dedicated team of six
professionals. Our office fosters a supportive and inclusive
culture, offering paid time off to ensure a healthy work-life
balance. Beyond our professional commitments, we am actively
involved in the community through the Rotary Club of Lake Conroe,
participating in various charitable initiatives and community
service projects. This involvement reflects our agency's commitment
to giving back and making a positive impact locally. ROLE
DESCRIPTION: As a Customer Relations Representative - State Farm
Agent Team Member with Daniela Pratt - State Farm Agent, you will
generate the kind of exceptional customer experiences that
reinforce the growth of a successful insurance agency. Your
attention to detail, customer service skills, and desire to help
people make you a fit. You will enhance your career while resolving
customer inquiries, coordinating with other agency team members,
and anticipating the needs of the community members you support. We
look forward to connecting with you if you are the ideal
customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven
and sales-minded candidates. RESPONSIBILITIES: Manage customer
inquiries and resolve issues. Maintain customer records and update
information as needed. Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS: Communication and problem-solving skills.
Experience in customer service preferred. Ability to handle
high-stress situations calmly. Bilingual Spanish preferred.
Keywords: Daniela Pratt - State Farm Agent, Conroe , Customer Relations Representative - State Farm Agent Team Member, Customer Service & Call Center , Conroe, Texas
