Customer Service Agent - Chinese, Mandarin, Vietnamese Speakers Needed
Company: Hallmark Aviation Services
Location: Houston
Posted on: April 1, 2026
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Job Description:
SUMMARY Hallmark is NOW HIRING friendly, fun, and professional
customer service agents to provide exceptional service to our
domestic/international airline(s). Great entry-level airline
opportunity. Apply today! Basic Requirements At least 18yrs old,
with a High School Diploma or G.E.D. Valid US work Authorization
Able to speak, read and write in English Flexible schedule to work
weekends, holidays & overtime Basic Math Skills: Adding,
Subtracting, Division, and Multiplying Computer Literate Common
sense and organized Mental capacity to make quick and rational
decisions Effective communication skills and good listening skills
Able to multi-task and carry out duties in a fast-paced environment
Able to reading & comprehend reference materials, instructions,
policies & procedures DRUG SCREENING REQUIRED AT TIME OF HIRE
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be
assigned) Perform a variety of duties at an airport including:
assist customers with fare quotes; boarding gate functions, Perform
assignments at the ticket counter, airport lobby, baggage counter,
gate check-in, control-center, other functional areas, or rotation
through all areas including bag-room, ramp and other terminals
Maintain appropriate and professional interaction with airline
passengers, Client(s), and Crew Translate, transcribe when possible
Take care when handling company assets and be aware of costs
associated with damage Complete accurate cash handling
transactions, manifests, and labelling Operate machinery in
accordance to opertional policies and standards Operate computers,
printers, & other equipment to enter, access, or manage data and
information confidentially Reading, Interpretation & Comprehension
of reference materials, Instructions, policies & procedures
PHYSICAL DEMANDS The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. * Varied shifts
within a 24 hour clock * Some overtime * Occasional lifting of
70-100 lbs * Long periods of standing and walking long distances *
Pulling, pushing and moving large bulky items including carts *
Continuous standing, bending, kneeling, squatting, stooping,
grasping and picking up items Environmental Conditions: Involves
continuous people interaction and exposure to aircraft sounds ABOUT
US Hallmark Aviation Services is the emerging force in
"Above-The-Wing" Airline Passenger Handling Services. Hallmark
Aviation Services has earned a reputation for providing first-rate
services for some of the world’s leading airlines. We invite you to
learn more about Hallmark and the ultimate service we provide to
our Clients… "P eace of Mind ." Equal Employment Opportunity
Statement Hallmark Aviation Services provides equal employment
opportunities (EEO) to all employees and applicants for employment
without regard to race, color, religion, sex, national origin, age,
disability or genetics. In addition to federal law requirements,
Hallmark Aviation Services complies with applicable state and local
laws governing nondiscrimination in employment in every location in
which the company has facilities. This policy applies to all terms
and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves
of absence, compensation and training. Required Skills * Excellent
problem solving skills * Excellent math skills * Basic computer
skills * Able to pay close attention to details * Able to
multi-task Required Experience .
Keywords: Hallmark Aviation Services, Conroe , Customer Service Agent - Chinese, Mandarin, Vietnamese Speakers Needed, Customer Service & Call Center , Houston, Texas
