Automotive Service Technician 591513
Company: Firestone Tire and Rubber
Location: Conroe
Posted on: May 5, 2022
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Job Description:
Job Description We are currently hiring for Automotive Service
Technicians to join our team. Are you a problem solver? Have you
worked hard to build your automotive experience, education and
industry knowledge? You've passed the tests, now it is time to put
those skills to work At Firestone we offer the most competitive
development program in the industry designed with one thing in
mind---YOU Whether it's the opportunity to work with the widest
variety of vehicles, the newest equipment, or leverage our
comprehensive ASE certification and training program you'll have no
trouble finding something to love about growing your career with
Firestone Retail Operations. Come serve our customer, aka the BOSS,
today Job Responsibilities Diagnose and repair to specifications -
brake and hydraulic, exhaust, primary and/or advanced fuel ignition
and electrical, suspension and alignment. Adequately explain
technical diagnoses and needed repairs to non-mechanical
individuals which may include employees and customers on an
as-required basis. Continuously learn new technical information and
techniques in formal training sessions in order to stay abreast
with rapidly changing automotive technology. Assist fellow
technicians/mechanics in performing technical activities. Keep
store management aware of mechanical repair problems as they occur.
Maintain an organized and neat bay. Adhere to all company policy,
procedure, safety and environmental rules. Qualifications At least
2-3 years of strong automotive mechanical diagnosis,
problem-solving and repair experience. You'll also need a high
level of motivation, energy and a customer-focused attitude. Must
have a valid driver's license. Pre-employment drug test/physical/
background check will help assure we build teams of people who can
best work with others and serve customer needs. If you meet the
qualifications listed above, possess a can do attitude and have a
desire to progress in your career with the automotive service
industry leader who puts their mechanics / auto technicians first,
please apply today Benefits, Privileges and Growth Opportunities We
offer over 31 Benefits and Privileges to include medical, dental,
vision, 401k, cash balance retirement plan and more. We are An
Equal Opportunity Affirmative Action Employer. One of our strengths
is found in our commitment to serve a diverse customer population
with diverse teams of teammates. Over 100 years of success is an
indication of the stability our workforce enjoys. Company
Description Company Overview Bridgestone Retail Operations (BSRO)
is part of Bridgestone Americas and employs over 22,000 teammates
in North America. BSRO operates more than 2,200 company-owned
stores, including Firestone Complete Auto Care, Tires Plus and
Wheel Works locations. With locations across North America and more
than $3 billion in tire and auto service sales, Bridgestone Retail
Operations is the right place to build a career. Whatever role you
fill, when you represent the Bridgestone name, you are a valued
teammate, and part of our larger mission to -------Serve Society
with Superior Quality.----- - We start by offering each teammate
more than just competitive pay. We provide formal training,
performance incentives, paid vacation and holidays, competitive
healthcare packages for full-time and part-time employees, and a
401k plan to help build towards your future. We believe people can
only provide superior service and quality to others when they are
allowed to bring their whole self to work and know they are
supported. We believe in championing all perspectives, individuals
and teams because we understand the importance of seeing the world
and our business through many different lenses. We are building a
team as diverse as the world we serve. So, show us what
you-----TMre made of. Show us the smart stuff, the tough stuff, the
bold, beautiful and brave stuff. Because who you are is what we
need. Job Description An energetic position to provide customer
needs in person and on the phone. Use your communication skills to
explain warranty options, establish time commitments between
technicians and customers, checkout procedures and promotion of
products and services. Responsibilities Building customer
satisfaction & loyalty The merchandising, advertising and promotion
of products and services Energetic responsiveness to every
customer, on the phone and in the store Desire to succeed in a
retail environment Motivated sales individual As needed, helps to
unload merchandise shipments, changes and balances tires in the
service department (after appropriate training), constructs store
displays, and performs other duties that are necessary to meet
customer relationship requirements Other duties as assigned
Preferred Qualifications: 2-year degree or equivalent
Qualifications ---High School Diploma or equivalent ---2-years of
consumer retail sales experience---Must be able to communicate with
and assist customers in the areas of sales and complaints to ensure
customer retention and loyalty ---Problem solving as it relates to
customer complaints ---Must have a valid automobile driver-----TMs
license at all times and be able to drive customer and company
vehicles ---Must complete and maintain all of the current and
required BSRO store education courses & modules required for this
position
Keywords: Firestone Tire and Rubber, Conroe , Automotive Service Technician 591513, Engineering , Conroe, Texas
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