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Strategic Program Manager

Company: Conn's HomePlus
Location: Conroe
Posted on: May 9, 2022

Job Description:

Job Description

You may not know Conn's HomePlus, but you should!

We recently posted our 3 strongest quarters in our 130+ year history and with our new CEO, Chandra Holt, we have big plans for growth. We are a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home life to home love . With more than 150 stores and online at Conns.com , our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing.

The Strategic Program Manager lives on the Enterprise Program Management team and is focused on improving strategic, investment decision-making and program level project delivery. Reporting up through the Chief Strategy Officer, the team is responsible for the quantitative structure for assessing investment opportunities, and partnering with executives across the organization to scope, prioritize, and deliver the program-level projects. You will have an opportunity to work in a challenging, fast-paced environment with a unique opportunity to influence the vision and direction of the organization.

The right candidate for this role is a self-motivated, and passionate about learning and driving improvements across the organization. You have the proven ability to dive deep into complex systems and metrics to understand the business context behind the data and technology. You stay current on the technology that impacts your product. You have exceptional organizational skills and communications skills to explain findings to different audiences.

Responsibility Statements
Influences the strategic direction (business and technology) of large investments and products.
Partner with business executives to assess ROI on strategic projects, develop product roadmap/timeline, and deliver key initiatives across the organization
Use insights and data to make strategic decisions, investment analysis, and framework to assess current, future and past performance.
Engage staff and leaders across the organization at CONNs to communicate product/project requirements and deliver features that provide improvement across business units.
Own the overall performance (timeline, budget, and resource utilization) of program-level initiatives and works through the project team to implement adjustments when issues/risks are identified.
Controls and mitigates project risks/issues by performing the qualitative and quantitative analysis and delivers dynamic solutions to program / project challenges.
Responsible for tracking and reporting on key metrics (i.e., deliverables, measures of success, financials, duration, benefits) and communicating findings to senior/executive management. Facilitates necessary executive governance processes.
Applies deep functional knowledge (e.g. business objectives, operating model, cross-functional macro processes, etc.) in HR, IT, Finance, Stores, Pro, Supply Chain, Merchandising, and Digital to ensure the alignment, buy-in, and support of diverse project stakeholders such as internal customers, third party vendors, and senior/executive management.

Required Education/Experience
5+ years of experience in strategy, product, or business operations (corporate, retail is a plus)
MBA or equivalent work experience preferred.
Expertise in assessing, managing and delivering projects.
Experience contributing to engineering discussions around technology decisions and strategy related to a product.
Thinks strategically but maintains accountability for daily execution of team.
Proven track record of identifying market opportunities, understanding key differentiators, and partnering with business leaders to scope and deliver value to the organization.
Demonstrated ability to communicate to executives at all levels, and lead through influence on both the business and IT development process.
Ability to manage multiple initiatives, adhere to timelines, and prioritize work based on changing business needs.
4+ years' leadership experience with direct report responsibility, comfortable managing teams with 5+ people
Experience managing operational, program, and/or project financial budgets.

Conn's HomePlus is an equal opportunity employer.

Keywords: Conn's HomePlus, Conroe , Strategic Program Manager, Executive , Conroe, Texas

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