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Assistant Director of Information Technology

Company: City of Conroe
Location: Conroe
Posted on: May 28, 2023

Job Description:

The Assistant Director of Information Technology is responsible for overseeing all the operations and strategic planning of the Information Technology/GIS Department. Major responsibilities include: strategic vision, project management, technical support, solutions integration, data management, and hardware and software recommendations to all city departments. This position will oversee the City's Information Infrastructure including Microsoft Windows Servers, Active Directory infrastructure, Microsoft Office and Exchange, Public Safety Systems, City-Wide Audio-Visual Equipment, Telecommunications, Internet service, Cyber Security, Facility Security and all IT related hardware/software to ensure reliable data infrastructure including the provision of data backups, data storage, and data security.

This position has a major impact on the entire organization and requires a high-level understanding of the City. Attention to detail is expected, as is use of independent judgment and application of industry standard principles and best practices of information technology to solve major policy and technical issues. The Assistant Director of IT manages and leads the City's IT/GIS Department.
Education and Experience:

  • Bachelor's degree in Information Systems, Computer Science, Public Administration, Business Administration, or closely related field; Master's degree in Business or Computer Science and related IT certifications preferred.
  • Five to ten years of progressively responsible related experience in IT administration, strategic planning and project management.
  • Five years of management experience overseeing professional and technical staff, with two years managing multiple divisions or equivalent combination of education, experience and training that provides the required knowledge, skills and abilities.
  • Experience in Municipal government is preferred.
  • Must pass a pre-employment drug screen, criminal background check and MVR check. Must possess a valid State of Texas Driver's License.
  • Must pass the Criminal Justice Information System background check and test.
  • Certified Government Chief Information Office (CGCIO) certification preferred.

    Special Requirements:
    This work may require the employee to be available other than regularly scheduled working hours to oversee system changes and to resolve major operational problems.
    Knowledge, Skills and Abilities:

    • Extensive knowledge of information and telecommunications technology, current and emerging trends in municipal government.
    • Considerable knowledge of strategic planning, systems and project management.
    • Proven ability to manage and lead a team of 14+ employees
    • Ability to facilitate teams and to lead decision-making processes in a collaborative environment.

      • Knowledge of municipal software applications (i.e. financial systems, public works, parks/recreation, public safety, equipment/inventory management, ESRI geographic information system (GIS), and agenda management) and data integration between applications.

        • Knowledge of the design, implementation, and maintenance of Microsoft Windows network services, network infrastructure, Internet access technologies, Cybersecurity initiatives, Microsoft SQL, Active Directory infrastructure, Microsoft Exchange, Microsoft Office Suite, and complex integrated systems.
        • Knowledge of firewall architecture, network monitoring and management, and endpoint/server protection solutions and associated best practices.

          • Ability to read and understand technical material, legal documents, financial reports.
          • Ability to create and manage complex budgets for IT/GIS.
          • Ability to create business letters, bid/quote proposals and other reports.
          • Ability to communicate well and make effective public presentations.
          • Ability to effectively manage personnel while promoting education, motivation and growth for the IT/GIS staff.
          • Ability to communicate with all levels of governmental employees and elected officials.
          • Ability to establish and maintain effective working relationships with all levels of government.
          • Understanding of the City's political environment and sensitivities and ability to function effectively within that environment.
          • Ability to work outside normal hours including weekends to attend meetings and other IT related events.

Keywords: City of Conroe, Conroe , Assistant Director of Information Technology, Executive , Conroe, Texas

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