Client Relationship Manager
Company: Thrive Skilled Pediatric Care LLC
Location: Conroe
Posted on: September 13, 2023
Job Description:
Calling all social entrepreneurs, Client Relationship Managers,
and Account Managers! Come work with a purpose! Are you -a people
person -who is -results-oriented? Do you pride yourself on being
creative and able to solve complex problems and juggle competing
priorities? Have you been told you have grit and determination?
Would you like to use these skills to make a difference in the
lives of children, their families, and the clinicians who support
them?Opportunity:This role presents a guided path to leadership
opportunities. -The candidate successful in this role will have
foundational leadership skills that will prepare them for a bigger
scope of responsibility within the organization. Thrive SPC is
excited about investing in our employees with structured coaching,
mentoring, and leadership development.We seek a -Client
Relationship -Manager who can hit the ground running - cultivating
and managing relationships with the parents of our clients and the
nurses who care for them. This is a terrific opportunity to build
and "grow your own business" sharing in the personal and financial
rewards of a service role in the healthcare industry. We're
building our next generation of Location Directors by investing in
people like YOU! Come grow with us!Thrive Skilled Pediatric Care's
purpose is simple, to provide high quality clinical home care to
medically fragile children so they can grow and flourish to their
full potential. We deliver this through our commitment to our
purpose, our passion for what we do, and our pride in contributing
to the health and wellbeing of children and their families.
-Requirements:
- New College Grads Welcome to apply! -Thrive SPC will train and
develop candidates with the right mix of compassion, dedication and
determination and those who embody our purpose and core
values.
- Bachelor's degree required or equivalent work experience.
- Minimum of 2 years sales or service experience in fast-paced
environment.
- Demonstrated success in building long-term relationships with a
broad range of people.
- Experience recruiting/hiring candidates desired.
- Dynamic interpersonal and communication skills.
- Results-oriented with a proven ability to work independently,
as well as with a team, to deliver on expected performance results.
A can-do attitude is a must.
- Excellent organizational and oral/written communication
skills.
- Home care or health care experience desired.
- Proficient with MS Office (Word, Excel, Outlook, PowerPoint)
and other systems.Responsibilities:
- Maintains and updates staffing needs of our patients and their
families in a timely manner.
- Coordinates the opening of new patient referrals in partnership
with the Clinical Supervisor.
- Utilizes Thrive SPC's applicant tracking system to engage and
convert nurses and other care team members after initial screening
and submission of the candidates from the Talent Acquisition
Team.
- Seeks and engages in opportunities to attract nurses through
passive methods: sourcing, employee referrals, local job fairs,
etc. to successfully fill the needs of open cases.
- Takes responsibility to ensure the nurses desired hours are met
weekly to ensure retention of the team members.
- Works closely with Onboarding Specialist to ensure all nurse
credentials are up to date.
- Utilizes strategic staffing methods to optimize the care
coverage for all patients and nurses, including communication of
all schedule changes, ensuring patients are staffed to meet the
patient/guardian's needs with an appropriately skilled clinician,
and within insurance authorization.
- Handles on-call responsibilities, responding to employee and
client needs, and covering open shifts.About Thrive Skilled
Pediatric CareThrive Skilled Pediatric Care provides care to
children who most need it, in the place that is best for them and
their families - home. We offer a full range of clinical home care
services and work collaboratively to ensure our patients receive
the highest quality care for the best possible outcomes. Thrive SPC
team members work in a rewarding, supportive and values-driven
environment, with comprehensive benefits and best-in-class
development programs designed to advance their careers.
Keywords: Thrive Skilled Pediatric Care LLC, Conroe , Client Relationship Manager, Executive , Conroe, Texas
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