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System Administrator II

Company: Tachus, LLC
Location: Conroe
Posted on: January 15, 2022

Job Description:

Hello! We are Tachus.

We are changing the way people---connect---to the---Internet---by putting technology and customer experience at the center of everything we do.---If you like righting wrongs and are looking to join a company that is transforming an---industry,---then you will love what---we're about at Tachus. Connecting to the Internet shouldn't come with strings attached. The big---telcos and cable companies of the past are laced with---asterisks---and conditions. We are working hard to be THE trusted---way to stay connected without smoke and mirrors.

We are looking for passionate unique individuals who thrive in a creative---environment---and who are bold enough to impact change. Team and community culture is part of the fabric at---Tachus---and---every day---we let our curiosity guide us to make a better Internet platform. We take risks, set ambitious goals---, and challenge each other to make founded data-driven decisions. Our way of doing things is proven to work since 2018---and now we---are---entrusted by---11,000+ active and fiercely loyal customers.

About the Position:

Tachus LLC (" Tachus ") is looking for a talented, diligent System Administrator to maintain and administer our company's networked system of computers. The System Administrator's responsibilities include troubleshooting hardware, software, and networking issues, as well as ensuring that all computing operations run with optimal performance and security. To be successful as a System Administrator, you should have an excellent ability to solve problems using your in-depth understanding of information systems and computing solutions. The best System Administrator will also be a team player, willing to handle all support requests with courtesy and professionalism.

Founded in 2018, Tachus is a fiber Internet provider that is disrupting its industry. By providing a fast and reliable fiber Internet service with an emphasis on trustworthy and fair customer service, Tachus is quickly distinguishing itself as a leader in its field. Tachus is based in The Woodlands, Texas, and is serving communities throughout Greater Houston with its 100% fiber network and 100% local customer support.

System Administrator Responsibilities:
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
Primary line of support for desktop and user facing issues, including iPhone, and iPads.
Configure user workstations, installing software, and onboard new users.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Primary resource for desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Assist with provisioning users, and equipment ensuring accuracy in delivering a complete product to internal customer base.
Support Single Sign On using Okta in conjunction with MFA.
Work support tickets, tracking all work done through final resolution.
Participate in the development and implementation of security policies.
Assist with the ongoing development and refinement of IT related documentation and processes.
Support of 3rd party software applications

System Administrator Requirements:
Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
3-5 years of desktop user support, or system administration experience in a Windows Server Environment.
System administration and IT certifications in Microsoft, Linux or other network related fields are a plus
Experience with single password experiences with O365 and AD Sync.
Working knowledge of Windows Server, Active Directory, File/Print Shares, DNS, and DHCP.
Strong knowledge of systems and networking software, hardware, and networking protocols
Experience with scripting and automation tools, and group policy

Physical activities include, but are not limited to: climbing, stooping, kneeling, crouching, reaching, standing, walking and lifting up to 30 pounds.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

This is a full-time position located in The Woodlands, Texas. Relocation will not be provided. Benefits include medical, dental, vision, life, disability, and paid time off. To be considered, please submit your resume and a cover letter. Please include your salary requirements.

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Keywords: Tachus, LLC, Conroe , System Administrator II, IT / Software / Systems , Conroe, Texas

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