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Benefits Specialist

Company: Voyig
Location: Conroe
Posted on: January 8, 2021

Job Description:

Responsibilities:The Benefits Specialist is a highly responsible, results oriented individual who is responsible for the administration of benefits plans for an assigned set of clients. They will provide excellent customer service and ensure that client benefits plans are administered accurately and efficiently.Specific Job Expectations include

  • Assist clients with benefits including; group health, dental, vision, disability, life insurance, flexible spending as well as others.
  • Maintain and update client records, as needed
  • Communicate with client companies over the telephone and via email
  • Attend onsite/virtual and offsite benefits open enrollment meetings
  • Ensure the confidentiality of client and worksite employee data
  • Promote a positive work environment by maintain respectful interactions with management, employees, and clients, and helps drive change to ensure client satisfaction
  • When business needs require, will perform duties of Benefits Coordinator including, but not limited to, assisting worksite employees, updating worksite employee records in HRIS and carrier systems, and research/resolve benefits billing discrepancies through carrier invoice reconciliation
  • Complete with excellence all other duties as assignedQuestco Expectations
    • Maintain a professional and respectful approach with clients and teammates
    • Accuracy of work and punctual per any assigned schedule
    • Timely completion of all administrative duties for timesheets and expense reports, as applicable
    • Partners with all internal departments to help improve client retention
    • Fosters an inclusive environment and collaborative approach with teammates
    • Always act with integrity, abide by our Code of Ethics, Core Values and employee handbookRequired Qualifications
      • A minimum of 3 years benefits related experience preferred
      • Benefits administration or broker assistant experience preferred
      • TX Life/Health License preferred
      • PEO experience preferredRequired Skills
        • Proficiency with common office software such as Adobe Acrobat Pro and Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
        • Experience with an online benefits enrollment system & HRIS systems preferred
        • Strong interpersonal communication skills, ability to handle sensitive client situations gracefully
        • Professional verbal and written communication skills
        • Must be able to maintain the highest level of confidentiality with the ability to handle sensitive material concerning the organization and its clientsPhysical Requirements, Language Skills:
          • Must be able to work flexible schedules when needed to support business needs
          • Frequent viewing of computer terminal with wrist/finger movement to operate a computer keyboard and mouse
          • Requires sitting or standing for long periods of time
          • Must be able to lift and carry up to 25lbs. periodically
          • Bend, reach, pull, stoop, and push are all elements of physical activity for this position
          • Fluency in English - speak, read and writeTravel:
            • Up to 25% travel to various client sites, typically by car, based on business needs

Keywords: Voyig, Conroe , Benefits Specialist, Other , Conroe, Texas

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