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Lead Dispatcher- Conroe

Company: ARS
Location: Conroe
Posted on: May 3, 2021

Job Description:

ARS-Rescue Rooter® a Nationwide LEADER in the Home Services Industry is NOW serving Conroe and surrounding areas.

We are currently seeking a Lead Dispatcher to service our growing territory.

 

What ARS Rescue Rooter can offer YOU.

 

  • Great Weekly Pay
  • Opportunity for professional GROWTH!
  • Year-round work at a company with a NATIONAL presence!
  • Medical, Dental and Vision Insurance options
  • Company-paid HealthiestYou.com subscription – Teledoc service
  • 401(K) with company match
  • Life insurance, short term and long-term disability and MORE
  • Flexible Spending Account
  • Paid Time Off & Holidays
  • MUCH MORE!

Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and receptive to constant coaching and feedback. The candidate will have experience gathering customer information and inputting the information on the computer.

  • The applicant must have the ability to work in a fast-paced environment while being self-motivated to provide exceptional customer service while interacting with customers by phone, directing technicians by radio and tracking.
  • Schedule technicians to jobs based on a customer issue, tech specialty and geographic efficiencies.
  • Enter customer data in the computer (Must be able to type 50-60 WPM).
  • Handle all customers in a professional manner.
  • Provide timely response and feedback to the customer regarding customer questions.
  • Makes outbound calls to customer to schedule appointments for their maintenance agreement.

 

  • Must have at least 2 years of experience in customer service or dispatcher experience required
  • Availability to work evenings and weekends.
  • Bilingual is a plus

 

All candidates are required to undergo a pre-employment drug screen and employment background checks.

 

ARS Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

 

Keywords: ARS, Conroe , Lead Dispatcher- Conroe, Other , Conroe, Texas

Click here to apply!

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