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Loan Processor Team Lead

Company: DHI Mortgage
Location: Conroe
Posted on: January 9, 2022

Job Description:

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at for more information.D.R. Horton, Inc. is currently looking for a Loan Processor Team Lead for their Financial Services Regional Department. The right candidate will assist the Regional Processing Manager by handling weekly pipeline calls with branch managers, field questions from the loan processors and acting the point of contact for the branches directly worked with. In the Regional Processing Managers absence, assign incoming files.Essential Duties and ResponsibilitiesMonitor and train on customer service maintaining company published ExCEED score goalsMentor new loan processorsMonitor and train team to maintain QC score of 1.00Monitor and train team to maintain Avg # Suspense Items score of 2.00Ensure that the processors on your team maintain a Timeline Exception of less than 15%Oversee the daily management of the aged loans reportManage BFA goals for the upcoming monthManage timely pre-draw of loans in the pipelineProvide support for the Regional Processing Manager when they are unavailable or out of the officeAssist the loan processors with questions and issues on guidelines and loan filesAssist the Regional Processing Manager in identifying training needsAssist in daily pipeline management to include monitoring the following reports; Projected to Close, Timeline Exception, Loan Approval ConditionsConduct in depth pipeline reviews with Loan Processors as needed (weekly or monthly)Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the companyAble to travel overnightSupervisory ResponsibilitiesDirectly manages two or more employees in the Branch Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.QualificationsEducation and/or ExperienceBachelor's degree (B. A.) from four-year college or universityOne (1) to Two (2) years related experience and/or trainingAbility to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applicationsProficiency with MS Office and emailPreferred QualificationsStrong communication skillsAttention to detailCome join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Vision and Dental 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life Insurance Vacation, Sick, Personal Time and Company HolidaysBuild YOUR future with D.R. Horton, Americas Builder. #WeBuildPeople2Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!LinkedIn, Twitter, Facebook, InstagramJob: Financial ServicesPrimary Location: TX-ConroeOrganization: MortgageSchedule: Full-timeJob Posting: Dec 10, 2021, 5:00:19 PM

Keywords: DHI Mortgage, Conroe , Loan Processor Team Lead, Other , Conroe, Texas

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