Lead, eCommerce Quality Assurance (QA) - Remote

Company: Conn's HomePlus
Location: Conroe
Posted on: May 9, 2022

Job Description:

Job Description

You may not know Conn's HomePlus, but you should.

We recently posted our 3 strongest quarters in our 130+ year history and with our new CEO, Chandra Holt, we have big plans for growth. We are a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home life to home love . With more than 150 stores across 15 states and online at Conns.com , our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing.

Growth creates opportunity and we have a newly created role of Lead, eCommerce QA. In this role you will develop and implement quality assurance standards and measures for the eCommerce website. This will include implementing software quality assurance strategy, policies, best practices, and procedures for all systems and projects and building test plans and cases then run the test plans down to tactical execution. Will lead QA team members (on/offshore) assigned to the applicable project and be responsible for identifying and analyzing quality risks, determining the test approach, estimating project scope, preparing time/resource estimates, facilitating the testing schedule and execution, as well as, providing detailed reporting and analytics for their relevant project.

Key Duties & Responsibilities: The Lead, eCommerce Quality Assurance's responsibilities include, but are not limited to:
Create comprehensive and scalable software quality assurance project plans for digital platforms, with an emphasis, but not limited to eCommerce.
Mentor and train other team members on best practices and industry standards
Perform functional, automated, security, performance, compatibility, data integrity, and exploratory testing
Interpret project specifications (requirements, architecture, functionality, and design) and determine scope of test cases needed to effectively validate features
Develop and maintain detailed test design, test plan, test cases, test scripts, and traceability
Capture business requirements through behavior driven test scripts
Create and maintain efficient automated scripts that utilize clean code and best practice coding standards
Manage and maintain efficiencies in the automated script execution and script development through the implementation of automation best practices
Proactively work with cross functional teams to define and understand functional & non-functional requirements
Leadership role in implementing continuous integration process to automate and test ongoing development
Track and report in detail all defects and fixes
Effectively and proactively communicate statuses and coordinate cross functional meetings
Promote, foster and proactively implement use of quality assurance best practices and standards
Assist with projects as required to contribute to efficiency and effectiveness of the work
Conduct research into new technologies, including tools, components, and frameworks

Required Experience
Bachelor's Degree in Computer Science, Mathematics or equivalent experience.
5+ years of experience in software quality assurance and/or software development with a minimum 3 years' experience specific to Ecommerce testing/quality assurance and 1+ years of QA lead experience.
3 years' experience in manual test execution and automated test creation and execution.
Must have experience leading QA activities related to testing complex systems with multiple integration points. Including coordination of both on shore and off shore resources.
Must have QA experience working on eCommerce and OMS systems.
Must have experience with industry leading bug and test case management systems
Must have experience with standard quality assurance processes, methodologies & framework including but not limited to white/gray/black box testing, unit testing, functional testing, regression testing and integration testing.
Must have experience preparing detailed daily QA status reports, bug reports etc.
Must have experience with Microsoft Office tools (Powerpoint, MS Project, Visio, etc).
Must have experience creating detailed test plans & test cases for complex integration projects that include in depth coverage of all positive and negative scenarios.

Preferred Experience
Prefer to have experience estimating QA efforts for complex projects.
Prefer to have experience with Agile/Scrum methodologies and best practices.
Highly desirable to have a strong understanding of SOAP, WSDL/XML, JavaScript, Ajax, REST technologies.

Conn's HomePlus is an equal opportunity employer.

Keywords: Conn's HomePlus, Conroe , Lead, eCommerce Quality Assurance (QA) - Remote, Other , Conroe, Texas