Shift Lead
Company: Smoothie King
Location: Conroe
Posted on: January 24, 2023
Job Description:
Description
Job Purpose
Shift Leads serve as the Team Leader. They not only help Guests
meet their fitness and nutrition goals by assisting them to help
select smoothies and retail products that inspire them maintain a
healthy and active lifestyle but, also, provide guidance to Team
Members when General Managers are not in the store.
Duties & Responsibilities
Composure
- "Thinks on their feet" at all times regardless of internal or
external pressures
- Informs General Manager to all problems or unusual matters of
significance
- Assists Team Members at the point of sale (POS) with
upselling
Delegation
- Ensures deployment maps are in use and all Team Members
understand assigned stations to maintain efficient store
operations
- Assists in Team Member management during scheduled shifts
Drive for Results
- Supports and adheres to company standards for operations,
marketing/communications and brand identity
- Encourages Team Members on shift to exceed goals and complete
all checklist tasks
Ethics & Values
- Fulfills cash handling and inventory reporting responsibilities
with honesty
- Is trusted and relied upon with sensitive information from both
their Team and General Manager
- Lives and promotes the culture, values, vision and mission of
Smoothie King
- "Does things the right way" Exemplifies operational standards
to Team Members when completing tasks around the store
Guest Focus
- Is responsible for product and Guest Service experience
- Ensures Guests purpose is met when smoothies are ordered
- Greets and engages with the Guest to provide a friendly
experience
- Ensures self and team on shift demonstrate "Guest comes first"
attitude
- Blends smoothie according to the recipe ticket for a consistent
taste
Self-Development
- Is willing and looking to take on new tasks outside of their
role
- Asks for feedback from General Manager
Time Management
- Shows up on time for work
- Balances personal life without interference to their work
schedule at Smoothie King
- Talks through checklist tasks with Team Members that need to be
completed during the shift
Requirements
- Ability to lead both by example and direction in a fast-paced
environment
- Ability to follow procedures and willingness to comply with
dress code requirements
- Ability to keep the store clean and follow food safety
regulations
- Ability to move boxes, weighing up to 55 lbs throughout the
store
- Ability to position self to bend, reach and scoop through
assigned shifts
Company Information
Smoothie King is the nation's leading smoothie and nutrition bar.
With over 1,000 franchised locations in more than 38 states and
internationally, Smoothie King helps thousands of people on a daily
basis reach their health and nutrition goals. We are looking for an
individual interested in health and nutrition to join our team and
be an important part of our mission.
Keywords: Smoothie King, Conroe , Shift Lead, Other , Conroe, Texas
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