Patient Care Assistant Observation Unit Nights

Company: Houston Methodist The Woodlands Hospital
Location: Conroe
Posted on: September 14, 2023

Job Description:

JOB SUMMARY
At Houston Methodist, the Patient Care Assistant (PCA) position functions as novice to competent and demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position conducts hourly rounding to ensure patient needs are met and records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. The PCA position performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices Patient and Family Centered Care in concert with Houston Methodist ICARE values.

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 25%

• Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution. (EF)
• Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. (EF)
• Provides contributions towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability. (EF)
  SERVICE - 25%
• Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Documents, where applicable, care administered, diagnostic measurements, treatments and procedures in accordance with established policies and procedures and cultural diversity and inclusion principles. Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs. (EF)
• Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit. May serve as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc. Organizes the work flow, problem-solves basic and routine matters, and manages multiple ongoing priorities, seeking guidance and assistance from preceptor, licensed nurse, or management. (EF)
• Contributes towards improving department scores for patient satisfaction on unit-based scorecard through peer-to-peer accountability, i.e. bedside shift handoff/report. (EF)
  QUALITY/SAFETY - 35%
• Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind. (EF)
• Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care. (EF)
• Conducts hourly rounding to ensure patient needs are met (four P's). Reports near misses and collaborates with the interprofessional health care team to improve patient safety. (EF)
• Contributes towards improving quality and safety scores on the unit-based scorecard, through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections. (EF)
  FINANCE - 10%
• Assists with patient and staffing needs (floats) across the service line or hospital as competencies allow. (EF)
• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members. (EF)
  GROWTH/INNOVATION - 5%
• Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel. Completes and updates the individual development plan (IDP) on an on-going basis. (EF)
• Offers innovative solutions through participation in performance improvement projects and shared governance activities. (EF)
  This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
  
  EDUCATION REQUIREMENTS

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
  EXPERIENCE REQUIREMENTS
  • Must complete one of the following:
    • PCA externship
    • PCA internal internship
    • Six months of direct patient care experience
    • Enrolled in a school of nursing program with a completed first clinical rotation CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
      • American Heart Association Basic Life Support (BLS)
      • For Skilled Nursing Facility(SNF)/Rehab departments only - Certified Nursing Assistant (CNA) KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
        • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
        • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
        • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
        • Performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity.
        • Completes required continuous training and education, including department-specific requirementsSUPPLEMENTAL REQUIREMENTS Work Attire Yes/No Uniform No Scrubs Yes Business professional No Other (dept approved) Yes On-Call No (for Non-Exempt or Exempt jobs) Note that employees may be required to be on-call during emergencies (i.e. Disaster, Severe Weather Event, etc.) regardless of selection above. Travel May require travel within No Houston Metropolitan area May require travel outside No of Houston Metropolitan area Travel specifications may vary by department. Please note any other special considerations to this job: _Company Profile:Houston Methodist The Woodlands Hospital is committed to leading medicine in Montgomery County and the north Houston region by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation. The growing campus offers 293 beds and access to the most innovative care. In January 2022, the hospital opened Healing Tower - a $250-million expansion project that added 106 beds, focused on medical/surgical and women's services and nine operating rooms. It also included the expansion of the endoscopy center, emergency department and diagnostic imaging department. Houston Methodist The Woodlands is recognized as a comprehensive stroke center, an orthopedic center of excellence by DNV, designated as a Level III neonatal intensive care unit, and has achieved Magnet Designation for nursing excellence from the ANCC. Houston Methodist The Woodlands is also ranked No. 1 nationally out of 148 members in the Complex Care Medical Centers cohort to be recognized for demonstrating excellence in delivering high-quality care based on the 2022 Vizient Quality and Accountability Ranking.

Keywords: Houston Methodist The Woodlands Hospital, Conroe , Patient Care Assistant Observation Unit Nights, Other , Conroe, Texas