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Patient Engagement Representative

Company: VirtualVocations
Location: Spring
Posted on: May 3, 2025

Job Description:

A company is looking for a Patient Engagement Representative-Remote.
Key Responsibilities

Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels
Document and handle patient inquiries, eligibility for care coordination, and referrals while adhering to established protocols
Maintain productivity levels and quality measures while managing multiple systems and ensuring a positive patient experience

Required Qualifications, Training, and Education

High school diploma or GED required
1-3 years of customer service and/or healthcare experience required
Telephone/call center experience required
Working knowledge of Windows-based computer environment required
Preferred: Two years of college education

Keywords: VirtualVocations, Conroe , Patient Engagement Representative, Other , Spring, Texas

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