Customer Service Advisor

Company: Burnett Specialists
Location: Conroe
Posted on: June 25, 2022

Job Description:

Location: The WoodlandsSeeking a Customer Service Advisor to add to the team! - Must have SAP, and chemical experience is a plus!Duties include: --- - -Effectively and efficiently manage workload including order count, call and email volumes, including proficiency in multi-tasking, resolving competing priorities, meeting requested deadlines, troubleshoot issues, and provide excellent written and verbal communication with required parties. - - --- - -Work closely with manufacturing, logistics, credit, supply chain, technical, commercial, pricing and other key stakeholders to insure timely and accurate order processing and delivery in accordance with customer requirements and manufacturing capabilities, and respond to internal and external issues, product returns, and complaints, following any issues through to completion with a sense of urgency. - --- - -Provide assistance to other CSAs and/or groups to assure adequate coverage of accounts during planned and unplanned short-staffed situations and/or during implementations. - - --- - -Develop product knowledge, service offerings, processes, back-up procedures, and industry conditions to enhance service and sales to the customers through personal training, individual inquiry, and development plans. - -HOUWD51PandoLogic. Keywords: Customer Service Representative, Location: Conroe, TX - 77301

Keywords: Burnett Specialists, Conroe , Customer Service Advisor, Professions , Conroe, Texas