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Customer Service Representative

Company: DXP Enterprises, Inc
Location: Conroe
Posted on: January 6, 2022

Job Description:

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Responsibilities of Customer Service Representative include, but are not limited to:
Responding to customer inquiries regarding company products and services
Processing customer phone orders
Checking availability of stock and shipping dates
Quoting prices, filling order to customer specifications and processing sales data via computer
Assisting the outside sales team -by preparing price quotes and sourcing products
Qualifications of the Customer Service Representative include, but are not limited to:
2-4 -years of Inside Sales experience - Preferably Bearing and Power Transmission
Microsoft Office
Excellent communication skills
Should be enthusiastic and able to work independently
Must have experience performing a majority of the functions
Prior inside sales/customer service experience
Data entry skills, organization, multi tasking and customer focus is required
Regular in-person attendance required Normal business hours Monday-Friday, (8)am-(5)pm

Physical Demand: Must be able to lift 25 lbs

Working Conditions: Office environment

Training/Certifications: Computer based training and employee cross training

Shift Time/Overtime: Normal in-person -business hours Monday-Friday, (8)am-(5)pm

Travel: Possible travel in a company truck to a customer location

Education: Must have at least a High School Diploma or GED
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

Keywords: DXP Enterprises, Inc, Conroe , Customer Service Representative, Sales , Conroe, Texas

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