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Inside Sales Representative

Company: WMC
Location: Conroe
Posted on: January 9, 2022

Job Description:


This position will makes office or job site calls in person on assigned accounts
- Provides projects in assigned territory
- Provides timely and accurate quotes to customers and responses to inquiries regarding order status and product knowledge requests
- Processes customer orders/changes/returns in accordance with established department policies and procedures
- Keeps log of all customer calls and turns in weekly sales reports on timely basis
Provides timely feedback to the company regarding service failures or customer concerns
- Maintain a good working relationship with existing and potential customers, resolving or assisting in resolving customer complaints

Supervisory Responsibilities & Reporting Structure :
Supervises who (level and number): N/A (none) but some coaching is expected
Reports to: Rebar Sales Manager

Qualifications and Educational requirement(s):
2 or 4-year degree and/or 1-3 years of customer service and/or sales experience with MS Office suite and basic computer skills, required experience previously with customer service, tele sales, and data entry.

Skills needed: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking, business acumen, Inventory Mgmt/Shipping, Ability to work and influence cross-functionally.

Keywords: WMC, Conroe , Inside Sales Representative, Sales , Conroe, Texas

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