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Remote Call Center Agent

Company: VirtualVocations
Location: Spring
Posted on: May 3, 2025

Job Description:

A company is looking for a Call Center Member Service Agent Remote.
Key Responsibilities

Conduct outbound calls to educate members about healthcare benefits and cost-saving opportunities for imaging services
Proactively schedule appointments for imaging services and ensure members utilize their benefits
Provide accurate communication to answer member questions, resolve concerns, and document interactions using call center software

Required Qualifications

High School diploma or GED equivalent
Minimum of 3 - 5 years of customer service experience
At least 4 years of work-from-home call center experience
Proficient with computer skills, including Microsoft Office applications
Bilingual - Spanish speaking is a plus

Keywords: VirtualVocations, Conroe , Remote Call Center Agent, Sales , Spring, Texas

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